WEBINAR Customer Experience: The Secret to Online Sales Success

You must register to receive the Zoom link.

E-commerce offers new business opportunities for all companies, especially in today’s changed reality. Join us for an interactive discussion with BDC experts who will answer your questions about how you can optimize your customer experience online to drive conversion.

This live, online event will also include a Q&A session.

• Connecting with customers online to increase sales and brand loyalty
• Personalizing your website to your customers’ needs
• Using your digital platforms to do virtual business development
• Simple steps to evaluate your online presence
• Mining your data to better understand your audience
• Your challenges and perspective

• All businesses looking to expand their online presence. 

ABOUT OUR SPEAKER: 

Jessica has a passion for helping entrepreneurs establish and then achieve their goals.  She has 20 years business development, sales, project management, consulting, and coaching experience within the North American heavy civil construction, engineering, renewable energy, building products, manufacturing, and financial industries.  Jessica holds a undergraduate degree in civil engineering, an executive MBA from Queen’s University, and is a certified coach.
At BDC, Jessica manages the business coaching practice in BC & North.  She works with clients in the areas of strategic planning, sales & marketing, leadership, financial management, selling online, and operational efficiency.

Tyler began the early part of his career as an independent web developer; planning, designing and developing websites for local businesses. This experience drove a passion for all things technology, and a career helping companies build ground up digital strategies. 
At BDC, Tyler works with entrepreneurs to help them drive website strategy and digital marketing plans that help educate and convert traffic into customer. Tyler also has entrepreneurial experience, having developed a start-up brewery and facilitated a merger.

Registrants will be asked to consent to receive via email, information about business advice, solutions and events from BDC, located at 5 Place Ville Marie, Suite 300, Montreal, Quebec, H3B 5E7, www.bdc.ca, 1-877-232-2269. If you consent, Greater Langley Chamber of Commerce will share your email address with BDC for this purpose. Your information will be treated according to BDC’s Policy. You can withdraw your consent at any time.